Legal
Terms and Conditions
Last updated: October 8, 2026
1. Acceptance
By using our website or online ordering, you accept these Terms.
2. Use of the Site
You agree to use the site lawfully and not to damage it.
3. Orders and Payments
Orders are subject to availability and may vary by location; prices may change.
4. Text Messaging (SMS) Program
- By opting in, you agree to receive messages from El Balcón de las Américas at the number you provided.
- Categories: order confirmations and status, pickup/delivery updates, reservations, catering, and customer care. We do not send marketing SMS.
- Frequency: varies, typically up to 4 messages per month. Message and data rates may apply.
- How to opt in: by checking the optional consent checkbox at checkout on catering.balconamericas.com (unchecked by default), or by texting JOIN to +1 757 979 6863.
- Opt-out: reply STOP to cancel. Help: reply HELP or email contact@elbalcondelasamericas.com.
- Consent is not a condition of any purchase.
- Employees may receive work-related notifications based on their employment relationship.
- Carriers do not guarantee delivery and are not liable for delayed or lost messages.
- We do not share your mobile information with third parties or affiliates for marketing/promotional purposes.
5. Intellectual Property
All site content is owned by EL BALCON DE LAS AMERICAS II, INC.
6. Limitation of Liability
The site is provided "as is"; we do not guarantee uninterrupted availability.
7. Governing Law
State of Florida, USA.
8. Changes
We may update these Terms; continued use constitutes acceptance.